Passenger Air Freight Guide

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Goods that are prohibited in passenger cargo freight


Shipping some devices is prohibited due to the risk they pose to the safety of aircraft, such as perfume, cologne, spray, shampoo, conditioner, cosmetics, alcohol, syrup, lemon juice, vinegar and pickles.

The egress of antiques, genuine artworks, manuscripts and lithographs, calligraphic pieces, miniature papers and gold and silver artifacts, precious stones, currencies, Iranian Rial, genuine paintings, hand-woven carpets and rugs, antiques and any historical and cultural heritage object is prohibited.

The egress of munitions and military equipment from the country is prohibited.

The egress of any videos, tapes, CDs and paintings will be sent only with the permission of the Ministry of Culture.



Does cargo freight necessarily require the presence of the passenger?

The presence of the passenger is required for cargo shipping in form of freight. In case the passenger is not available, the presence of one of his first-degree relatives along with identification documents and an image of the ticket and the passenger's passport is required.




The proper way of packaging:

Packaging must be in a form that prevents the good to be shaken and moved inside it. Breakable goods, such as kitchen utensils and picture frames are better to be protected by several layers of bubbled nylon. Moreover, the remaining space inside the carton should be covered with yonolit.

In case of bulky goods such as furniture, skis, etc., the shipment must be protected with several layers of foam and bubbled nylon in order to prevent any damages

For carrying mirrors and picture frames a wooden box must be made for mirrors, which needs to be sprayed if sent to America, Canada or Australia.

Packaging dangerous goods is subject to certain international conditions and regulations. Refer to the section of packaging services for more help and receiving specialized packaging services.



When to send a cargo?

Cargo reception is done at Customs of Imam Khomeini International Airport Saturday to Wednesday from 8 am to 1:30 pm. The sender must visit the smart reception system along with the cargo and his identification documents. Please refer to the section of shipping request in case a cargo is needed to be carried.



How to calculate the cargo fee?

The cargo fee depends on the weight and volume of a cargo and the shipping airline and which usually includes some discount at weights of 45, 100, 250, 500 and 1000 kg. For example, the rate per kilogram of cargo to be sent to Tokyo by Emirates Airline is as follows.


Moreover, the breaking point is used in order to use the cargo optimal rate for passenger, which is near the discount points. For example, the breaking point of the price at the rate of 100 kg is equal to 84 kg. That is, for a rate of 84 kg and over, rate and weight of 100 kg is calculated. In other words, if a passenger has 90 kg of freight cargo, instead of paying for 90 kg (X3.5 = 315 $), it is better to use the rate of 100 kg (100x2.95 = 295 $).

For further inquiry, please refer to the section of rate request or call us at the number of the airport’s office.


The cost added to the bill of lading in addition to cargo rate expenses.

In addition to the cost which is calculated per kg, other costs of the bill of lading are as follows:

     - Fee of the bill of lading that is different for each airline

     - The amount of value added tax

     - The cost of carrying cargo by truck in case a part of the process is done by ground shipping

     - Special cargos such as dangerous goods, live animals and corpses also have their own costs.


 What is volumetric weight?

Volumetric or dimensional weight is a weight that airlines determine regarding the size and volume of the package for air deliveries. Because limitations in the aircraft, in addition to weight, include volume of goods and volumetric weight is considered for goods that have low density and greater volume to weight ratio. Normally, the weight of a cubic meter of space in an airplane is calculated 166.66 kg.

 The method of calculating volumetric weight

volumetric Weight = (Length x Width x  Height)/6000

all dimensions are in centimeters    


When to receive the cargo after attempting to deliver it 

The arrival time of a cargo depends on factors such as intended destination, shipping airline and the traffic of related flights and normally varies between 2 days to a week. After the issuance of the bill of lading, the bill of lading number can be used to track the shipped cargo and information related to cargo shipping time, delivery time in transit point or destination point. Please refer to the section of cargo tracking to track the sent bill of lading.



How can one receive the cargo in the destination country?

After making sure that the cargo is arrived to the destination, the person whose name is listed in the section of the bill recipient can get the cargo by going to the Customs of the related airport in the destination country. It should be noted that the shipment is delivered via the source airport to destination airport. Storage is done free of charge at the destination airport within first 48 hours, and then one needs to pay the storage charges.



What should be done if the name and profile of the person receiving goods is entered wrong in the bill of lading?


The shipping agency must be notified of correct information as soon as possible so that the necessary reforms are performed and the inordinate delay in cargo delivery is avoided.





What should we do if during receiving the cargo it is noticed that the delivered cargo is damaged?

It is recommended that after receiving the cargo at the destination airport and before leaving the airport, the delivered cargo is checked and controlled by the transferee and if the cargo is damaged, he should refer to the relevant airline office for compensation.




How can one save on shipping fees?

According to the definition of volumetric or billable weight in air shipping, if possible, one should avoid sending goods of low density (their volumetric weight is less than 167 kg per cubic meter) in high numbers.


Goods should be packaged in such a way that maximum cargo weight can be put inside the minimum number of boxes in order to prevent any additional volumetric weight. One must make the cargo weight close to the price discount points like 45 kg, 100 kg, etc.